# HighLevel Navigation Map

Audit date: 2026-07-16. Scope: visible, authorized UI only; no account changes.

## Agency workspace

- Launchpad; Agency Dashboard; Prospecting; Sub-Accounts; Account Snapshots; Reselling; Add-Ons.
- Secondary/advanced: Affiliate Portal, Template Library, Partners, University, SaaS Education, Ideas, branded mobile app, desktop white-label app, and App Marketplace.
- Agency Settings: Profile, Company, Team, Billing, phone and email services, system emails, announcements, workflow premium/AI configuration, domains, private integrations, affiliates, custom menu links, Stripe, API keys, compliance, labs, audit logs, and media usage.

## Client/subaccount workspace

- Primary: Dashboard, Conversations, Calendars, Contacts, Opportunities, Payments.
- Advanced: AI Agents, Marketing, Automation, Sites, Memberships, Media Storage, Reputation, Reporting, App Marketplace.
- Contact subnavigation: Smart Lists, Bulk Actions, Custom Fields, Tasks, Companies.
- Opportunity subnavigation: Opportunities, Pipelines, Bulk Actions.
- Conversation subnavigation: Inbox, Manual Actions, Snippets, Trigger Links, Analytics, Settings.
- Calendar subnavigation: Calendar view, Appointment list, Calendar settings.
- Sites subnavigation: Funnels, Websites, Stores, Webinars, Analytics, Blogs, Client Portal, Forms, Surveys, Quizzes, Chat Widget, QR Codes, Domains.
- Client Settings: Business Profile, Billing, Staff, Pipelines, Calendars, email, phone, WhatsApp, objects, custom fields/values, imports, scoring, preferences, domains, tracking, integrations, tags, labs, audit logs, brand boards.

## Proposed original navigation

Agency: **Overview / Workspaces / Templates / Plans & Billing / Team & Access / Integrations / Security**.

Client: **Home / People / Sales / Inbox / Schedule / Automations / Payments / Insights / Settings**.

Keep marketing-suite items behind an “Advanced tools” switch. Preserve a persistent workspace switcher with unmistakable agency/client context.